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General Terms and Conditions of Business
delivery
If personal delivery is not possible, the wine
will be delivered to the customer by parcel service or by post in special wine cartons. Please note that our offer is only valid for Germany. (abroad only on
request)
order quantities
The minimum order quantity in the dispatch by package amounts to twelve bottles, arbitrarily sorted. If you order more than twelve bottles,
the order quantity for shipping must always be a multiple of 12, i.e. 12, 24, etc.
terms of payment
With the delivery of the wines you will receive an invoice.
Payment is requested within two weeks of delivery. The prices include the legal value added tax (currently 19%). The goods remain the property of the supplier until full
payment has been received. Place of jurisdiction is Cochem. Due to some unpleasant experiences regarding payment behaviour in the past, the invoice is kindly reminded after
two weeks (first reminder), the second reminder follows after 4 weeks. If payment has still not been made after 1 week, a third and final reminder will be sent by registered
letter with reply coupon and the legally possible reminder fee will be charged. If the payment still remains open, legal action will be taken. In the past, it was rarely
necessary to resort to these means. We reserve the right to deliver to new customers only against prepayment or cash on delivery.
modes of payment
If you have
chosen cash on delivery as payment method, the goods will be sent to you immediately. An invoice is enclosed with the delivery.
If you have chosen prepayment as payment
method, please transfer the amount due to the account agreed with us.
Please enter the invoice number as the reason for payment.
The goods will be shipped immediately
after receipt of payment.
An invoice is enclosed with the delivery.
wine availability
However, it can happen that a certain wine or vintage is no longer
available. In these cases you will be informed and offered an alternative wine or vintage. The delivery time is normally a maximum of one week after receipt of the
order.
Prices and vintages are subject to change. It cannot be guaranteed that every wine and vintage is always available.
claim
You are offered the
opportunity to return the unopened wines within 14 days of receipt of the delivery if you do not like them. For this purpose, the bottles must be packed intact in the original
cartons. We take over the costs for the return shipment for you. Please inform us in advance (in writing or by e-mail). Please return the goods to Deutsche Post. If you have
already paid, we will replace the price for the returned bottles immediately. The sent wine packages are insured against breakage. If you receive a delivery in damaged
condition, it is necessary to determine the damage personally and to confirm it to the delivery service by signature. Please send us a damage report in written form as soon as
possible (also informally). Only in this case can compensation be delivered immediately and the settlement of the damage clarified.
Should you ever receive a bottle of
wine with cork, please let us know. We will of course replace them with your next order. However, it can be assured that almost no wines with cork disease have been sold so
far.
If small crystalline precipitates appear in the bottles, these testify to the maturity of the wine. These are salts of tartaric acid, which can crystallize out in the
event of temperature fluctuations. The taste of the wine is not affected by tartar. Therefore there is no reason to complain or return the wine.
Other conditions
The
offer is subject to change, price changes and errors excepted. The general terms and conditions are assumed to be known. When a new printed catalogue is published, the prices
and volumes of the old catalogue are invalid and replaced by the new ones.
Unless otherwise stated, the bottle size is 0.75 l. The prices refer in each case to one bottle.
Conversions to the basic price information regulation can be found for each wine in the notes.
This offer takes into account the Price Indication Ordinance and the Distance
Selling Act.
For all questions, comments or complaints please contact us.
Weingut-Bleser@t-Online.de
The place of jurisdiction is Cochem on the Moselle.
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